The Hidden Cost of Relying on Resilience
In October, leaders start urging their teams to “dig deep” for the final push to year-end. It sounds like the sort of thing a leader should do, right? Unfortunately not! Resilience gets praised as the magic ingredient that will see people through pressure. But here’s the problem: resilience is not an endless resource. Rely on […]
The Contract No One Signs. And Why It Needs Rewriting
Done right, every employee signs a contract when they join a company. But the real deal that shapes daily experience is not written down. It is the psychological contract: the expectations and obligations between employee and employer. First discussed in the 1960s by Chris Argyris and Harry Levinson, and later formalised by Denise Rousseau, the […]
Rethinking the RFP: Why “Knowing Exactly What You Want” Might Be the Problem
There’s a paradox at the heart of most Request for Proposal (RFP) processes, especially in areas such as people and culture. Often, companies go out to market for expert help. And then tell those experts exactly what to do. The intention is sound (from a procurement perspective): define the scope, control the spend, and ensure […]
GUEST ARTICLE: Exploring Transformative role of Reiki in Workplace Wellbeing
In today’s fast-paced and emotionally demanding professional landscape, the conversation around employee wellbeing has never been more important or more complex. Mental health challenges, emotional fatigue, and burnout have become common, particularly in high-stakes, high-stress sectors. While corporate wellness initiatives often address surface-level needs, there is a growing awareness that deeper, more holistic interventions are […]
Why ‘Quiet Cracking’ Is the Pervasive Workforce Risk You Can’t Easily Detect — But You Can Fix
You’ve dealt with burnout. You’ve managed quiet quitting. But the most dangerous threat to your workforce may be the one you can’t yet see. It’s called quiet cracking — the slow, silent fragmentation of people who keep showing up, delivering, and coping. On the surface, they look fine. Beneath it, they’re overwhelmed, uncertain, and quietly […]
Why Innovation Is Stalling in HR. And what we need to do about it
I was speaking to a potential new client the other day. A senior HR professional, part of my network, who reached out with some organisational health concerns. The usual things: decent engagement scores, yet high absenteeism; a respected quality mark, but scathing Glassdoor reviews; strong values on paper, but no leadership buy-in; a sense of […]
What if Gen Z isn’t demanding too much, but seeing more clearly?
Their critiques of work; excessive control, outdated rituals, burnout as a badge of honour are not new, but they are becoming impossible to ignore. Crucially, many of the values Gen Z champions, including autonomy, inclusion, clarity, and purpose, align with global psychosocial risk frameworks designed to build healthier, higher-performing cultures. So, what if we stopped […]
Work Isn’t Working: And Why the ‘Problem’ Might Actually Be the Solution
For a long time, workplace behaviours were shaped more by tradition than effectiveness. Things like dressing formally every day, working long hours to “show commitment,” or always being available, were seen as signs of professionalism. But younger generations, particularly Gen Z (born roughly between 1997 and 2012), are beginning to question whether these habits actually […]
GUEST ARTICLE: Frustration in the Workplace – Where it comes from and what to do about it.
“What do you do?” asked a friend of mine as we drove to a music festival in Bilbao, 10 years ago. I had taken two calls from the car. In the first, I was part of team negotiating a €15M deal; on the second, I was asked to approve the purchase of a washing-up liquid. […]
The Time Trap: Why Reclaiming Control Over Our Hours Is Essential to Performance Improvement
I just need more time. It’s a common refrain in business meetings and strategy sessions. Targets are missed, teams feel overwhelmed, and everyone’s calendar is full, yet output plateaus. The instinctive fix? More people, more tools, more pressure. But what if the issue isn’t how much time we have — it’s how little control we […]